Cancellation, Rescheduling and No-Show Policy

To secure your appointment, a 50% upfront payment is required for all appointment bookings, and please note that this deposit is non-refundable, irrespective of circumstances, including initial and review consultations. This payment is expected at the time of booking or will be invoiced to you accordingly. Full payment will be required on the day of service, and full payment must be made before any nutrition plans/deliverables will be provided. The outlined policy is applicable to both online and in-person bookings.

In the event of a need to reschedule, you can do so by reaching out via email to connectednutrition@outlook.com I kindly request your cooperation in respecting my time, and any changes or cancellations must be communicated at least 48 hours in advance. Failure to provide this notice will result in the forfeiture of the deposited amount.

Should you fail to attend an appointment without communication, the full appointment fee will be charged.

By becoming a client and booking an appointment, you acknowledge and agree to comply with the stipulations outlined in this policy.